Join Sherwin-Williams, a global authority in the paint and coatings industry, as a Bilingual Retail Customer Service Specialist. In this role, you will utilize your bilingual skills to assist both English and Spanish-speaking customers, ensuring a high-quality shopping experience. Your primary responsibilities will include addressing customer inquiries, resolving issues, and supporting transaction processes while maintaining Sherwin-Williams' commitment to excellent customer service. This position offers a dynamic work environment where you will play a key role in maintaining customer satisfaction and driving our store's success. Responsibilities Provide bilingual customer service by interacting with English and Spanish-speaking customers to resolve inquiries and issues. Process transactions and handle cash and credit payments. Assist with stocking and maintaining inventory. Ensure store presentation and merchandising standards are met. Collaborate with team members to improve service processes. Required Skills Fluency in both English and Spanish Strong communication and interpersonal skills Ability to work efficiently in a fast-paced environment Proficient in handling cash and operating POS systems Problem-solving and decision-making capabilities