Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
DS
Dynasty Spas
Customer Service Specialist
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Tennessee data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,967 / year median in Tennessee
-1% projected decline
Job Description
Overview Dynasty Spas is seeking a highly capable Customer Service Representative with strong communication skills and proven experience supporting customers in a fast‑paced environment. This role involves a variety of customer-facing tasks including assisting with product inquiries, processing orders, coordinating parts requests, and ensuring customers receive accurate, timely information. Candidates with strong abilities and experience may be considered for additional responsibilities within the customer service department. Responsibilities Provide clear, professional support by phone and email Assist customers with product questions, pricing, and general inquiries Enter and process orders accurately using our ERP system (Intuitive) Support parts-related requests such as availability checks and shipment coordination Maintain organized records, documentation, and follow-ups Collaborate with the customer service team to ensure smooth daily operations Contribute to a positive customer experience through strong problem-solving and communication skills Skills Strong communication abilities — professional, patient, and customer-focused Demonstrated experience resolving customer issues effectively Highly organized with the ability to manage multiple tasks Comfortable working in a fast-paced environment Proficiency with Microsoft Office (Outlook, Excel, Word) Experience with ERP systems (Intuitive preferred but not required) Customer service experience in any industry is a plus Technical or mechanical aptitude helpful but not required Join us in creating a welcoming environment where professionalism meets enthusiasm! This role offers an engaging atmosphere for those eager to grow their administrative skill set while providing top-tier customer support. We value proactive individuals who thrive on organization, effective communication, and delivering outstanding service every day! Pay is based on experience. Candidates with advanced customer service backgrounds may be considered for broader responsibilities within the department.