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C
Confidential
Entry-Level Customer Representative - AT&T
Entry-Level JobVerifiedNo experience needed
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Tennessee data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$44,333 / year median in Tennessee
-2% projected decline
Job Description
Are you passionate about connecting with people, driven to succeed, and eager to grow in a fast-paced environment? Our company is looking for enthusiastic and motivated individuals to join our team as Customer Enrollment Representatives. We foster a competitive yet supportive, family-oriented work environment where personal and professional growth is encouraged. Our team thrives on respect, trust, and continuous development, ensuring that each member reaches their full potential. As a Customer Enrollment Representative, you will be a vital part of our customer engagement team, providing exceptional service and sales support through in-person interactions. This role is perfect for those who enjoy working directly with people, helping customers find solutions, and being an essential part of a growing team. Communicating with customers in their preferred language is essential to driving our client's success and supporting our company's growth. Customer Enrollment Representative Responsibilities Engage with customers daily to assess their needs and match them with the best products and services Assist in translating customer inquiries, documents, or promotional materials as needed Provide expert recommendations and assist with inquiries in a professional manner Adapt communication styles to provide a personalized customer experience based on different cultural expectations Escalate high-value sales opportunities to senior Account Managers Track, manage, and document customer interactions, sales, and leads Ensure adherence to company policies and client expectations Work collaboratively with team members and leadership to enhance customer experiences