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Evolv360 Enterprise Corp
Client Experience Specialist
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Tennessee data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,967 / year median in Tennessee
-1% projected decline
Job Description
Join The Tox Team:
Client Experience Specialist Team Member Are you an experienced sales professional with a passion for customer service and wellness? The Tox is looking for dynamic, detail-oriented individuals to join our Front of House (FOH) team as a Client Experience Specialist. Help us deliver exceptional client experiences while being part of an innovative, fast-growing brand.About Us:
The Tox Technique is a sought-after wellness treatment used by celebrities and clients worldwide to achieve a sculpted, detoxified look. As an FOH team member, you'll play a vital role in creating a welcoming and seamless client journey while supporting the studio's operations.What We're Looking For:
Proven sales experience with a strong ability to upsell and close sales. Previous experience in customer service roles. Familiarity with MindBody Online software is a plus. Excellent communication and organizational skills. A professional, positive, and team-oriented mindset. Why Join Us?Competitive Pay:
Starting at $17.28/hour, with opportunities for tips and commissions.Growth Opportunities:
Be part of a growing brand with room for advancement.Supportive Environment:
Join a team that values collaboration, innovation, and client satisfaction.Perks:
Employee discounts and a chance to be part of a positive, energized workplace.Key Responsibilities:
Greet and assist clients with a welcoming and professional demeanor. Manage bookings and client schedules efficiently. Educate clients on The Tox's services and products, and drive sales by recommending packages and retail items. Maintain a clean and organized front desk and reception area. Utilize MindBody Online (if experienced) for booking and client management.Schedule Options:
Full-time and part-time positions available. 8-hour shifts, with flexibility for weekends, evenings, and holidays.Compensation Extras:
Tips Commission opportunitiesShift Availability:
Day Shift (Preferred) Night Shift (Preferred)Location:
In-person at The Tox Brentwood If you're passionate about wellness, excel in sales and customer service, and are ready to grow with an innovative brand, we'd love to hear from you. Apply today and become part of The Tox team!Job Types:
Full-time, Part-time Pay:
From $17.28 per hourPay:
From $17.28 per hour Expected hours: No more than 40.0 per weekBenefits:
Employee discountWork Location:
In personBenefits
- Dental Insurance
- Discounts/Reimbursements