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Randstad USA
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Tennessee data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,967 / year median in Tennessee
-1% projected decline
Job Description
customer service representative.columbia, tennesseeposted today job detailssummary$15.99 - $16 per hourtemp to permhigh schoolcategoryoffice and administrative support occupations reference AB_5039032 job details
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.
THIS IS AN ON-SITE POSITION.
Well-known, highly rated insurance company seeking individuals who aspire to start a career in the insurance industry. If you enjoy helping people and like working in an environment with a deep sense of community, consider a career in Life Customer Service. We assist agents and their staff with questions regarding life insurance products, policy-servicing systems, and billing information. Learn customer service techniques, phone and email etiquette, life insurance products, and much more. To be considered, please today and upload your professional resume! salary: $15.99 - $16 per hourshift: Firstwork hours: 8 AM - 4:30PMeducation:
High SchoolResponsibilities Assist agents and their staff with questions regarding life insurance products, policy-servicing systems, and billing information Provide assistance to our customers through inbound/outbound calls Keep policies current by collecting and ing premium payments Keep policy information up to date by processing basic requests such as name, address and beneficiary changes Learn customer service techniques, phone and email etiquette, life insurance products and more The essential functions of this role include:working in a smoke free environmentSkillsCustomer Service (1 year of experience is required)Telephone Etiquette (1 year of experience is preferred)Typing Skills (1 year of experience is preferred)Basic Software Skills (1 year of experience is required)Basic Computer Skills (1 year of experience is required)Active Listening (1 year of experience is preferred)Customer support (1 year of experience is preferred)Data Entry (1 year of experience is preferred)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.