Dispatcher Customer Service Representative
Job
Velox Express
Memphis, TN (In Person)
$37,440 Salary, Full-Time
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Job Description
Dispatcher (Full-Time)
Shift:
8:00 AM - 8:00 PM (Rotating Fireman Schedule)Location:
In-Person and 12:30pm to 12:30am also rotating.. Starting pay $17.50 per hour We are seeking a reliable, detail-oriented Dispatcher to join our fast-paced operations team. This position plays a critical role in coordinating drivers, managing routes, supporting warehouse operations, and ensuring smooth daily workflow. If you thrive in a high-responsibility environment, can think quickly under pressure, and communicate professionally, we want to hear from you. Schedule- 12-hour shifts: 8:00 AM - 8:00 PM
- Rotating Fireman Schedule (includes weekends and holidays) Key Responsibilities
- Assign and dispatch jobs efficiently to drivers
- Monitor job progress to ensure on-time completion
- Maintain constant communication with drivers
- Answer incoming calls and respond to client inquiries professionally
- Enter and update data accurately in internal systems and spreadsheets
- Problem-solve in real time and make sound operational decisions
- Maintain professionalism in all phone and email communication
- Pull, process, and ship warehouse parts accurately and efficiently Requirements
- 1-2 years of dispatch experience preferred
- Strong computer skills (Microsoft Word, Excel, Outlook)
- Excellent communication and organizational skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and accuracy
- Dependable attendance and punctuality
- Ability to work independently with minimal supervision What We're Looking For
- Motivated self-starter
- Calm under pressure
- Strong decision-maker
- Team-oriented, while capable of working independently This is a position where your consistency, communication, and decision-making truly matter.
Job Type:
Full-time Benefits- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Pay:
$17.50 - $18.50 per hourBenefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insuranceWork Location:
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