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M
ManpowerGroup
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Tennessee data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,967 / year median in Tennessee
-1% projected decline
Job Description
Our client, is seeking a Customer Service Representative to join their team. As a Customer Service Representative you will be supporting the Sales Team. The ideal candidate will have experience is phone etiquette, experience with Microsoft Office Suite, strong service-oriented mindset, and multitasking skills which will align successfully in the organization.
Job Title:
Customer Service Representative Location:
Sparta, TN Pay Range:
$15.00 - $18.00 (based on experience) What's the Job? Answers calls, emails and live chats from customers and provide them with new quotes or order status on existing orders. Conduct calls to vendors to find suppliers for the items customers are looking for or to update customers order status. Take customer orders over the phone. Cold calling is limited as most customers contact us via calls/emails. Some customer follow-up may be required. What's Needed? + 2 years of Customer Service/Sales experience Experience in basic office skills and proper phone etiquette. Excellent Computer skills Experience in phone based sales/customer service preferred. MS Office software experience (Word, Excel, and Outlook primarily) AS400 system experience is a bonus but not required. Experience with filtration is a bonus but not required Must be willing to submit to background check and drug screening What's in it for me? Free training to upgrade your skills, including a free college tuition program Medical, dental, vision, 401k Weekly pay with direct deposit 24/7 Manpower customer care support Dedicated Career Partner to help you achieve your career goals If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of:
Manpower, Experis and Talent Solutions Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE:
MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.Benefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance