Front Desk - Customer Service

FRONT DESK POSITION

You're the first face our guests see when they arrive at the River Rat! You'll be welcoming guests, providing them information and checking them in, so your comfort with interacting with others is important. This position supports operational sales & check-in. Your duties include (but may not be limited to) checking in guests, booking reservations, facility maintenance, assisting with stocking inventory in the Gift Shops, answering phone calls, sending emails, and assisting the Management team with daily tasks. Candidates for this position must enjoy in-person interactions with guests and other staff members for the duration of their shift. Front Desk Clerks will be responsible for managing and handling payments of retail and activities.

Hours:

Shifts typically range from 9am-8pm, 5 days/week (35-40 hours), but can vary depending on need and your availability.

Requirements:

Ages 16 and older are welcome to apply. No experience necessary. Must have reliable ride to work (siblings, parents, carpool with other employees, etc.) if you do not drive. Don't miss out on this exciting opportunity - apply today! Smoky Mountain River Rat Tubing Since 1995, our River Rat crew has provided a unique way for families and adventure buddies alike to enjoy the majestic scenery of the Smoky Mountains- by tubing through them! Nestled along the Little River in the historic "Peaceful Side of the Smokies", River Rat Tubing is the ultimate summer vacation destination for nature-lovers, adventure-seekers, and relaxation-enthusiasts. We are family-owned and operated, so no matter the occasion, River Rat is a perfect, wholesome way to let loose in the great outdoors.

Pay:

$10.00 / hour

Pay:

Bonus pay

Benefits:

Flexible schedule Employee discount

Other Job Type:

parttime

Schedule:

Weekend availability

Education:

No education required Work location: On-site