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RI
Rogers Insurance
Insurance Customer Service Representative
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on Tennessee data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$42,815 / year median in Tennessee
-5% projected decline
Job Description
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Insurance Licensing will be required.