Research Full Job Description Description:

About This Role Position Summary We are seeking a Client Success Specialist to join our team! You will be responsible for helping clients by providing product and service information and dispatching vendors. This person needs to have a high level of customer service experience, coordination and problem-solving skills. This person will be the go-to contact????? for all clients and vendors when new orders are placed and any issues that might arise. Shifts for this

Position:

10am

6pm, Wednesday
Sunday 8am
4pm, Monday
Friday 2pm
10pm, Monday
Friday Essential Duties & Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services Manage job requests submitted by new/existing clients Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Multi-task via email, phone or other channels of communication Research, onboard and assign new vendors as needed Other duties as assigned ?

Requirements:

Qualifications:

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