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Best Block

Customer Service Representative

Pay: Not specified
Posted: 7 weeks ago
Location: Alleyton, TX (Onsite)
Last Updated: 3 weeks ago
Hours: Full-Time
Expires: 9/20/2026

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

We are seeking a Customer Service Representative to join our team! •This is an on-site role, and will not be remote or hybrid, at any time.•
What We Offer:
Work in a team-oriented environment where collaboration is a priority. Achieve your professional goals without sacrificing the balance between work and life. A comprehensive benefits package with options to choose what works best for you and your family. About the
Role:
As a Customer Service Representative with Best Block you are responsible for: Providing in-person and on-the-phone customer service to our contractors and customers. Providing technical assistance for installing and maintaining the products we sell. Creating accurate and complete invoices/sales orders. Working with Outside Sales Representatives. Ensuring customer satisfaction. Maintaining knowledge of products and their applications. Knowing competitor products. Assisting with dispatching and scheduling deliveries. Completing daily paperwork.
About You:
The ideal candidate for this role will have: A basic knowledge of Microsoft Office programs. Good organizational and communication skills. Strong problem-solving skills. Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment). Ready to apply? The process is simple. Click on the "apply" button to get started or apply in person.