A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
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Job ID:
10348349 Posted today Back Angleton, TX, US Office High School or equivalent Full Time, Temp to Hire 18 hr Experienced (Non-Manager) On-site Waste Management First Shift (Day) Angleton, TX, US 18 hr Experienced (Non-Manager) Full Time, Temp to Hire Waste Management On-site Office High School or equivalent First Shift (Day) Apply Now Applied Job details Customer Support Representative /
$18 hr / Full-time hours, Position Overview We are seeking a detail-oriented and dependable Scale Attendant / Customer Support Representative to join our team at our landfill site in Angleton, TX. In this role, you will be responsible for checking trucks in and out, accurately processing incoming and outgoing vehicles, recording weights, handling customer transactions, and maintaining precise documentation. This position serves as an essential point of contact for drivers, customers, and site personnel while ensuring scale house operations run efficiently, professionally, and in compliance with company standards.
Key Responsibilities Scale House Operations:
Operate scale house equipment to accurately weigh incoming and outgoing vehicles.
Data Entry & Processing:
Enter customer, vehicle, material, and weight information into the computer system. Prepare and verify tickets, manifests, receipts, and required documentation.
Customer Service:
Provide professional and courteous service to drivers and visitors; answer phone inquiries and direct customers appropriately.
Compliance & Safety:
Identify weight, billing, or documentation discrepancies. Report unacceptable or hazardous materials following company and environmental safety guidelines.
Site Communication:
Coordinate with landfill operations personnel regarding incoming loads and special delivery circumstances.
General Administration:
Process payments, maintain transaction records, keep files organized, and maintain a clean, organized scale house environment.
Qualifications & Skills Education:
High School Diploma or equivalent required.
Experience:
Previous experience in a scale house, landfill/waste industry, customer service, data entry, or cash handling is a plus.
Technical Skills:
Proficient with computers, email, and Microsoft Office; ability to quickly learn proprietary scale and billing software.
Core Competencies:
Strong attention to detail, basic math skills, excellent verbal/written communication, and solid multitasking capabilities in a fast-paced setting.
Work Environment Adaptability:
Ability to work independently and as part of a team while operating in varying weather conditions and outdoor environments around heavy equipment. 10348349 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox.
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The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Trust the office staffing pioneer. Finding the right job isn't always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it! About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice .
