Customer Support Representative Corven Brand Solutions Arlington, TX Job Details Full-time $19.76 - $23.97 an hour 8 hours ago Benefits 401(k) Paid time off Parental leave Qualifications Computer operation Computer literacy Managing clients in a customer support role Attention to detail Computer skills Customer support Client interaction via phone calls Full Job Description Customer Support Representative Different Customers. Different Conversations. Our office supports customers across a variety of accounts and services, giving you the opportunity to work with different types of enquiries rather than handling the same conversation every day. That variety is a big part of the role. You'll learn how different accounts operate, understand what customers need, and develop your communication and problem-solving skills along the way. We're looking for someone who is good with people, listens properly, and can communicate clearly while keeping each interaction professional and helpful.

A typical week could involve:

Answering incoming customer calls Responding to email enquiries and customer requests Checking account information and updating records Following up on existing customer enquiries Explaining services, processes, and account information Resolving straightforward customer questions Escalating more complex issues to the appropriate team Switching between different customer accounts and procedures Monday to Friday The position is full-time and office-based . You'll work alongside other Customer Support Representatives and have access to the information, systems, and account procedures needed to handle customer enquiries.

Hours:

9:00am-5:30pm

Schedule:

Monday-Friday Employment:

Full-time, permanent Work setting: On-site Experience in customer support is useful, but it isn't the only background we consider. People coming from retail, hospitality, reception, administration, call centers, sales, and other customer-facing positions can all have relevant experience. You'll need good communication skills, basic computer confidence, attention to detail, and the ability to stay professional when dealing with different customers. Training is provided on the client accounts, internal systems, and procedures. Applications If you're looking for a full-time Customer Support Representative position and want to build your communication and customer service experience in an office environment, submit your current resume for consideration. We are an equal opportunity employer and consider qualified applicants in accordance with applicable law.

Pay:

$19.76 - $23.97 per hour

Benefits:

401(k) Paid time off Parental leave

Work Location:

In person