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Laurel Oaks Funeral Home

Preneed Funeral Counselor

Career Insights for Insurance Customer Service Representative

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Based on Texas data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$40,669 / year median in Texas

-4% projected decline

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Job Description

Preneed Funeral Counselor Laurel Oaks Funeral Home Balch Springs, TX Job Details Full-time From $50,000 a year 1 day ago Benefits Paid training Health savings account AD&D insurance Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Computer operation Spanish Customer relationship building Customer service Client rapport building In-person customer service High school diploma or GED Driver's License Attention to detail Driving Desktop applications Computer skills Productivity software Full Job Description Laurel Oaks Funeral Home & Memorial Park is seeking a motivated, compassionate, and service-oriented Sales Professional to join our team. We are committed to providing exceptional customer service while helping families make important pre-planning decisions with dignity and care. We value integrity, professionalism, attention to detail, and a genuine desire to serve others. This is an excellent opportunity for an individual who enjoys building relationships, helping families, and creating their own earning potential in a stable, recession-resistant industry. Why Join Laurel Oaks?
Our Sales Professionals Enjoy:
Unlimited Income Potential through a competitive commission-based incentive program Career Stability in a recession-resistant, people-focused industry Professional Growth and Advancement Opportunities Comprehensive training and ongoing support and training Access to leads and metric tracking Great company culture with a warm, supportive team Minimum Qualifications Education High School Diploma or equivalent required Experience 1-2 years of customer service and/or sales experience preferred Licenses Valid state-issued driver's license with an acceptable driving record Knowledge, Skills & Abilities Ability to work some evenings and weekends each month Ability to travel locally and drive frequently Ability to obtain and maintain a Pre-Need Insurance License (company-paid training provided) Strong interpersonal skills with the ability to treat others with empathy, compassion, and respect Basic computer proficiency and familiarity with common software applications Excellent customer service and relationship-building skills Bilingual (Spanish-speaking) candidates are strongly preferred Strong organization and compassionate motivation to take care of families during their time of need
Compensation Target Compensation Range:
$50,000 - $100,000+ Annually The estimated target compensation for this position typically ranges from $50,000 to $100,000 annually , based on a strong commission-based compensation structure. Actual earnings may vary based on individual performance, geographic location, and business conditions. Benefits Eligible employees enjoy a comprehensive benefits package, including: Medical Insurance Dental Insurance Vision Insurance Health Savings Account (HSA) with Company Contribution Short-Term Disability Insurance Long-Term Disability Insurance Life Insurance Voluntary Accidental Death & Dismemberment (AD&D) Insurance Dependent Life Insurance 401(k) Retirement Savings Plan with Company Match Join Our Team If you are passionate about helping families, providing exceptional service, and building a rewarding career with unlimited earning potential, we encourage you to apply today. Laurel Oaks Funeral Home & Memorial Park Serving families with compassion, integrity, and excellence.
Job Type:
Full-time Pay:
From $50,000.00 per year
Education:
High school or equivalent (Required)
Experience:
Customer service: 2 years (Required)
License/Certification:
Driver's License (Required) Willingness to travel: 25% (Preferred)
Work Location:
In person