Service Writer - Associated Supply Company Associated Supply Company/ASCO - 2.0 Beaumont, TX Job Details Full-time 7 hours ago Benefits Profit sharing Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Dependent health insurance coverage Vision insurance 401(k) matching Life insurance Referral program Qualifications Google Workspace Customer communication Customer relationship building Client rapport building Driver's License Customer engagement Individual consumer customer service Computer skills Productivity software Negotiation Stakeholder relationship building

Full Job Description Responsibilities:

Positively take ownership of customer experience Manage work orders: ability to open, close, post time, enter notes and monitor progress Ability to prepare accurate estimates for costs of repairs and present to customer Monitor and Manage accounts receivables Clearly and effectively communicate to customers, technicians and service manager Provide status updates on: work orders, troubleshooting, technician progress & general questions Monitor phones for field technician and customer calls Various other administrative duties. Ability to assist as needed in Rental dept.- will train to help in both depts as needed.

BASIC QUALIFICATIONS

Knowledge of construction or related equipment preferred Solid computer skills and knowledge of general business software and G-suite platform Exceptional relationship-building and communication skills Strong customer service orientation and prior service/rental experience Strong planning, problem-solving and negotiation abilities Reasons to join

Team ASCO Core Values:

Honor God, Develop People, Pursue Excellence, and Grow Profitability.

Noble Purpose:

To be a blessing to our Teammates, Customers, Communities and Stockholders.

Unique Perks:

ASCO Children's Education Program:

Financial assistance for employees' children pursuing higher education

Benefits:

Vacation time based on years with company. Paid Holidays 401k A contribution match up to 2.5% AND a potential profit sharing plan that totaled more than a million dollars last year! Health Insurance - ASCO pays 100% of employee health insurance costs. Dependent coverage is heavily subsidized. Disability-ASCO provides this short & long term disability insurance at no cost to the employee. Other Insurances-ASCO provides these additional insurances through employee payroll deductions: Dental, Vision, Cancer, Heart/Stroke, Accident, Critical Illness, Term Life, Universal Life, and Group Term Life. Be Part of Something Bigger At ASCO, we're not just servicing equipment - we're offering a career with a company that puts people first.

Our vision is simple:

To be a blessing to those we serve. If you're a results-driven professional with a passion for solving challenges, we want you on our team. ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Compensation Package:

Hourly pay Overtime pay Profit sharing

License/Certification:

Driver's License (Required) Ability to

Relocate:

Beaumont, TX 77705: Relocate before starting work (Required)

Work Location:

In person