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Texas Car Title & Payday Loan Services, Inc

Manager in Training (MIT)

Entry-Level JobVerifiedNo experience needed

Career Insights for Call Center Representative

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$35,730 / year median in Texas

+5% projected growth

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Job Description

Manager In Training:
Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. You will learn all aspects of our business and culture and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. Complete our comprehensive training program and you will be managing your own branch soon. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone. Why should you work with us? Start your career with an industry leader where you will receive best-in-class training. Be on a fast track to success. We consistently promote from within. Work with a team of professionals who will ensure your success. Competitive wages with real advancement opportunities
Benefits:
Majority company paid Health, Dental and Vision 401k Program Company Paid - Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays, 2 PTO and 5 Sick days 40hr Work Week - Monday thru Saturday Every Sunday Off Monthly bonus potential
Preferred Qualities and Experience:
1+ year conducting Phone Sales or Call Center Experience. 1+ years Customer Service, Sales, Lending, or Collections experience Teamwork mentality developed through team sports. Some college or military experience Passion for Customer Service General understanding of basic math and capability to learn. Pleasant and inviting phone voice.
Minimum Required Education and Qualifications:
High School Diploma or equivalent Must be able to work 40 hours per week, including Saturdays. Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver's License Fluent in English and Spanish a plus The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
Job Type:
Full-time Pay:
$13.95 - $15.24 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Shift:
8 hour shift Day shift
Experience:
Management:
1 year (Preferred) Customer service: 1 year (Preferred)
Phone Sales:
1 year (Preferred)
Collections:
1 year (Preferred)
License/Certification:
Driver's License (Required)
Work Location:
In person