Job Summary We are seeking a dynamic and energetic Customer Service Representative to join our team! In this vital role, you will be the first point of contact for our valued clients, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Your positive attitude, organizational skills, and technical proficiency will help foster strong client relationships and contribute to the smooth operation of our office environment. This paid position offers an exciting opportunity to develop your administrative and customer service skills while making a meaningful impact every day. Duties Respond promptly and courteously to customer inquiries via phone, email, and in person using multi-line phone systems and other communication tools Manage front desk responsibilities, including greeting visitors, directing calls, and handling incoming mail and deliveries Utilize Office management software such as Microsoft Office, spreadsheets, and productivity tools to maintain accurate records and data entry logs Assist with calendar management, scheduling appointments, and coordinating meetings for team members or clients Perform clerical tasks such as filing, proofreading documents, and maintaining organized office files Support customer support efforts by addressing client concerns, providing product or service information, and escalating issues when necessary Maintain high standards of phone etiquette and professionalism in all client interactions Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry processes Strong computer literacy with the ability to quickly adapt to new software or technical systems such as QuickBooks or specialized office management tools Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Bilingual abilities are highly desirable to serve a diverse client base effectively Demonstrated experience in office management or administrative roles with clerical experience preferred Exceptional phone communication skills combined with professional phone etiquette Ability to handle multiple priorities simultaneously while maintaining attention to detail and accuracy Proven time management skills with the capacity to meet deadlines consistently Join us in delivering outstanding customer service while honing your administrative expertise! This role is perfect for motivated individuals eager to grow professionally in a supportive environment that values productivity, organization, and excellent communication.

Pay:

$13.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Flexible schedule

Work Location:

In person