Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
PV
PECAN VALLEY MH-MR REGION
Customer Support Specialist
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Texas data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Responsible for maintenance of consumer records, ensuring compliance with HIPPA & confidentiality rules and regulations. Duties involve but are not limited to: compiling and checking documents for accuracy transporting documents maintaining files answers inquiries regarding policies and procedures assists the public and staff in filling out forms for records request files and maintains supplies, forms and records may perform data entry and retrieval may deliver, pick up, or receive documents, supplies, mail, equipment, or materials check for quantity and quality make arrangements for repairs and services Performs related work as assigned. Good typing skills required Good spelling skills required Some experience in medical records Bookkeeping skills preferred Must be at least 18 years of age Have high school diploma or G.E.D. Must have a Texas driver's license Must have a good driving record for the past 3 years