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Paul York Automotive

Service Writer/Advisor

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$50,123 / year median in Texas

+11% projected growth

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Job Description

Service Writer/Advisor Paul York Automotive Corpus Christi, TX Job Details Full-time From $20 an hour 20 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication Auto estimating Sales Customer service Vehicle maintenance Automotive service Full Job Description We are seeking a dedicated Service Writer to join our team. The ideal candidate will play a crucial role in ensuring excellent customer service and smooth operations within our automotive service department. Duties
  • Communicate with customers to understand their vehicle service needs
  • Schedule service appointments and follow up with customers on service status
  • Provide accurate and detailed estimates for repairs and maintenance services
  • Coordinate with service technicians to ensure timely completion of work
  • Maintain detailed records of customer interactions and service history
  • Assist in explaining technical repair details to customers in a clear and understandable manner. Qualifications
  • Previous experience in automotive service or repair industry preferred
  • Knowledge of vehicle maintenance, brake repair, diesel engine repair, auto body repair
  • Strong communication and customer service skills
  • Ability to multitask in a fast-paced environment
  • Familiarity with auto estimating software is advantageous
  • Sales experience or automotive sales background is beneficial
Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Shift:
8 hour shift
Work Days:
Monday to
Friday Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance