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Customer Contact Assistant
Career Insights for Customer Service Representative (General)
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Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
H-009130-2026
Customer Contact Assistant United States - Texas - AAFES Headquarters (Dallas) Regular Full Time Job Description Responds to customer inquiries in the customer contact center. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. Facility Name
ECOM CUSTOMR EXPERIENCE
Job Grade 2 Job Tier 1 Career Area Retail Specialist Supervisor No Job Qualifications Completion of high school or equivalent. Call center, clerical/administrative office experience preferred. Must possess the ability, knowledge, and skill to operate/use Microsoft Office Suite. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Additional Qualifications/Requirements
MUST LIVE IN THE DALLAS/FT WORTH AREA ECOMMERCE EXP PREFERRED NO PCS ENTITLEMENTS AVAILABILITYV- 24 HOURS CALL CENTER, WORK WEEKENDS AND HOLIDAYS
Monday-Saturday 0600-2200
•peak season support/business hours (24hrs) Salary Minimum $17.25 Salary Maximum $30.32 Number of Positions Remaining 2 Job Expires 17-Sep-2026