Customer Service Representative Caliber tech llc Dallas, TX Job Details Full-time $20 - $24 an hour 5 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Computer operation Interpersonal skills Computer literacy High school diploma or GED Attention to detail Problem-solving Organizational skills Computer skills
Full Job Description Customer Service Representative Company:
Caliber Tech LLC Location:
Dallas, TX Job Type:
Full-time Pay:
$20.00-$24.00 per hour
Work Location:
On-site Job Summary Caliber Tech LLC is seeking a Customer Service Representative to join our team in Dallas, TX. This position will assist customers with questions, provide information about products and services, and help resolve customer issues in a professional and timely manner. The ideal candidate is dependable, organized, customer-focused, and comfortable communicating with customers by phone, email, and other communication channels. Responsibilities Respond to customer questions by phone, email, and other communication channels. Provide accurate information about company products and services. Identify customer needs and help resolve questions or concerns. Follow up with customers when additional information or assistance is required. Maintain accurate customer and service records. Coordinate with internal teams to resolve customer issues. Follow company policies and established customer service procedures. Maintain a professional and positive customer experience. Qualifications High school diploma or equivalent. Strong verbal and written communication skills. Basic computer and internet skills. Ability to communicate professionally with customers. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Previous customer service experience is preferred but not required. Schedule Monday through Friday 8:00 AM-5:00 PM Compensation $20.00-$24.00 per hour, depending on experience and qualifications.
Benefits Eligible employees may receive:
Paid time off Health insurance 401(k) retirement plan Employee training and development opportunities Application Process Interested candidates can apply through Indeed. Qualified applicants will be contacted regarding the next steps in the hiring process.