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CT
Central Texas Rural Transit District
Customer Service Representative (Early, TX)
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Customer Service Representative (Full Time) Be the voice that keeps your community moving. City and Rural Rides is seeking a friendly, organized, and dependable Customer Service Representative to join our team in Early, TX. This role is essential to keeping our transit system running smoothly by helping customers access transportation services and supporting daily operations. If you enjoy helping people, staying organized, and being part of a mission-driven team, this is a great opportunity to make a difference. Schedule Monday-Friday 8:00 AM - 12:00 PM & 1:00 PM - 5:00 PM What You'll Do Answer incoming calls and assist customers with transportation needs Schedule and coordinate trip reservations Respond to questions and provide accurate information Support administrative staff with billing and reporting Help maintain records and assist with data tracking