Alisei, Inc., a progressive business consulting firm and trusted AT&T business partner, is looking for a motivated Client Service Associate to join our McAllen-based team. If you are someone who loves connecting with people, solving problems, and building real skills for a long-term career, this role is a great place to start. You will provide hands-on customer service and sales support that keeps clients happy, accounts healthy, and relationships strong. We take pride in a culture that invests in its people from day one, and this position is built to grow with you. As a Client Service Associate, you will get specialized training in AT&T's business solutions so you can confidently help customers with everything from account questions to billing support to finding the right services for their needs. No prior telecom experience required - we will teach you everything you need to know. Whether your goal is account management, team leadership, or simply building a professional foundation you are proud of, this role opens the door. Role Requirements for a Client Service Associate Support customers by resolving account issues with professionalism and urgency, making every interaction one that builds trust and leaves a positive impression. Handle billing inquiries with accuracy and care, walking clients through adjustments, clarifications, and resolutions in a way that reflects our commitment to excellent service. Develop real expertise in AT&T's sales solutions through focused training, hands-on experience, and ongoing mentorship so you can confidently meet a wide range of customer needs. Keep business running smoothly by delivering responsive, reliable sales support that minimizes disruptions and keeps customers connected. Build a strong foundation for future growth into account management or team leadership by mastering the fundamentals and showing initiative along the way. Work alongside internal teams to sharpen sales initiatives, share insights, and contribute to continuous improvement across the board. Help create a standout client experience by anticipating needs, communicating clearly, and playing an active role in retention and long-term partnerships. Qualities That Set You Apart as a Client Service Associate High school diploma or GED; college coursework in business or communications is a nice bonus, but not required. 0-2 years of experience in customer service, administrative support, sales, or any detail-focused role. A natural problem-solver who can handle multiple tasks without losing accuracy. A clear, professional communicator with a genuine customer-first approach. Organized, self-motivated, and comfortable working both independently and as part of a team.

Job Type:

Full-time Pay:

$3,800.00 - $5,300.00 per month

Benefits:

Employee discount

Work Location:

In person