Billy Bob's Repair and Tire is looking for a dependable, organized, and customer-focused Service Assistant to join our team. The Service Assistant will play an important role in supporting our Service Shop Manager and Office Manager while helping ensure our customers receive excellent service from the moment they arrive. What You'll Do Answer incoming phone calls and assist customers with questions and requests Greet and check in customers and their trucks or equipment Gather and document truck and equipment information, including mileage and other necessary details Assist the Service Shop Manager and Office Manager with daily operations Process customers billing and invoicing Assist with warranty claims and warranty-related paperwork Communicate with customers regarding service, repairs, and billing Maintain accurate customer and vehicle records Help keep the service process organized and running smoothly Provide professional, friendly customer service at all times What We're Looking For Previous customer service experience required Strong communication and organizational skills Comfortable answering phones and working directly with customers Ability to multitask and prioritize in a busy service environment Detail-oriented and accurate with paperwork, billing, and customer information Professional, dependable, and team-oriented Comfortable working around trucks, heavy equipment, and a busy repair shop environment Previous experience with automotive, diesel, heavy-duty equipment, service writing, billing, or warranty is a plus Why Join Billy Bob's Repair and Tire? You'll be part of a growing team where your work directly supports our customers, technicians, and service department. This is a hands-on position for someone who enjoys working with people, staying organized, and being part of a fast-paced shop environment.

We Offer:

Medical, Vision & Dental Insurance 401(k) with Company Matching Paid Time Off (PTO) Major Holidays Off Monday-Friday Schedule 8:00 AM-5:00 PM If you're customer-focused, organized, and ready to be an important part of our service team, we'd like to hear from you! About

TEXIAN INVESTMENTS LLC

True North Fleet Services, with trusted partner Billy Bob's Repair and Tire, is a national platform of premier fleet maintenance and repair providers, united by a shared commitment to operational excellence, reliability, and service innovation. Our platform brings together best-in-class, founder-led businesses to deliver comprehensive fleet repair and services across the country. By investing in people, technology, and process discipline, we empower our partners to scale while preserving the local trust and integrity they've built over decades. At True North, we're building a platform that keeps America's fleets Road Ready and ensures our customers have complete satisfaction. For more information, please visit www.truenorthfleetservices.com