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AWG, Inc.

Counter Sales Support/Customer Service

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Job Description

Counter Sales Support/Customer Service AWG, Inc. - 2.5 Farmers Branch, TX Job Details $18 - $24 an hour 17 hours ago Qualifications Customer communication Full Job Description We are seeking an experienced Sales Support / Customer Service Representative to assist with managing customer accounts and placing product orders. This position is not a call center role and does not involve cold calling. We are looking for someone comfortable communicating directly with customers and providing excellent service.
Job Location:
Farmers Branch, TX Work Schedule:
Monday-Friday 8am-5pm Rate of pay: $18-$24 per hour
Job Responsibilities:
  • Manage customer accounts and process product orders
  • Communicate with customers to understand their needs
  • Provide product recommendations and suggest similar items when appropriate
  • Assist customers with order inquiries and product information
  • Support inside sales activities and maintain strong customer relationships
  • Work closely with internal teams to ensure accurate and timely order fulfillment
Job Requirements:
  • Previous customer service or account management experience
  • Comfortable communicating with customers without scripts
  • Ability to understand products and recommend solutions to customers
  • Strong communication and organizational skills
  • Experience with order entry or inside sales is a plus Training and resources will be provided during the first week to ensure a smooth onboarding process.