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AWG, Inc.

Customer Service-Sales Support

Pay: $20–$24/hr
Posted: 2 days ago
Location: Farmers Branch, TX (Onsite)
Last Updated: 2 hours ago
Hours: Full-Time
Expires: 10/16/2026

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Customer Service-Sales Support AWG, Inc.
  • 2.5 Farmers Branch, TX Job Details $20
  • $24 an hour 14 hours ago Qualifications Customer communication Research Productivity software Full Job Description We are HIRING!
A distribution facility in Farmers Branch, TX is seeking a Sales Support Specialist to join the team! Submit an online application today to get started!
Shift and Work Schedule:
Monday
  • Friday 8am
  • 5pm Rate of pay for this position: $20
  • 24 per hour
Essential Job Responsibilities:
Support the assigned sales representatives with daily status updates Manage accounts
  • Set up, update changes, update pricing, and monitor margins on the account Troubleshooting transactions, order history, and online orders Key in orders from customers and salesmen (phone, fax, or email).
Key in samples and returns Managing and set up online account Set up CPM and Rebate contracts Work closely with internal/external customers to build and maintain customer loyalty Provide basic product information to customers Understand product and service offering available to customers Some inside sales required Product training and research Problem solving/decision making skills
  • ability to decide on best course of action required to solve the problem Other duties as assigned from time to time Provide exceptional customer service.
Requirements:
Must have at least 6 months to 1 year of recent related experience Organizational skills and strong attention to details Strong verbal and written communication skills, bilingual a plus MS Office proficiency