Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
T
TEKsystems
Customer Support Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Texas data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Customer Support Specialist TEKsystems $23.00 - $25.50 / hr life insurance, sick time, 401(k), retirement plan Aug 22, 2026
Multiple Customer Service & Operations Opportunities
Location:
- Irving, TX (Onsite)
Employment Type:
- Contract-to-Hire (6 Months)
Schedule:
- Full-Time
Pay:
- Up to $25/hour Are you looking for a long-term career with growth opportunities? We are hiring for multiple departments within a leading financial services organization. These roles offer hands-on training, cross-functional experience, and the opportunity to grow within a customer-focused environment. Available Opportunities Customer Care Representative
- Schedule
- Monday-Friday
- 8:00 AM-5:00 PM
- One Saturday per month (8:00 AM-12:00 PM)
- Responsibilities
- Respond to inbound customer calls regarding accounts, payments, title requests, payment options, and online account access.
- Assist customers with account maintenance and general servicing needs.
- Provide prompt, professional, and solution-oriented customer support.
- Document customer interactions accurately and thoroughly.
- Partner with internal teams to resolve customer concerns. Customer Accounts Representative
- Schedule
- Monday-Friday
- 8:00 AM-5:00 PM
- Two late shifts weekly (11:00 AM-8:00 PM, never on Fridays)
- Every other Saturday (8:00 AM-12:00 PM)
- One week per month may follow a 7:00 AM-4:00 PM schedule, including Saturday hours.
- Responsibilities
- Contact customers whose accounts are 1-29 days past due.
- Assist customers with payment-related needs, including updating payment methods, setting up autopay, and resolving account access issues.
- Secure payment commitments while maintaining a customer-service-focused approach.
- Explain payment options and account information.
- Escalate advanced collection matters to the appropriate department.
- Maintain accurate account documentation and follow-up activities.
- Financial services experience preferred Title Support Associate
- Schedule
- Monday-Friday
- 8:00 AM-5:00 PM or 9:00 AM-6:00 PM
- Overtime and occasional Saturdays may be required
- Responsibilities
- Support title administration and account servicing functions.
- Handle inbound and outbound communication with customers, dealerships, and government agencies.
- Research and resolve title-related issues.
- Maintain detailed records and documentation.
- Identify trends and recommend process improvements.
- Work independently while collaborating with team members to meet department goals.
- Experience Level
- Entry Level
- Job Type & Location
- This is a Contract to Hire position based out of Farmers Branch, TX.
- Pay and Benefits
- The pay range for this position is $23.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Workplace Type
- This is a fully onsite position in Farmers Branch,TX.
- Application Deadline
- This position is anticipated to close on Sep 4, 2026.
San Francisco Fair Chance Ordinance:
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI):
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.