Customer Service Representative UFP Industries, Inc United States, Texas, Flower Mound Aug 21, 2026 Job Summary The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations and increase profits. Principle Duties and Responsibilities Works directly with customers or through 3rd party teams to ensure adequate stocking levels of product are in accordance with stocking agreements and restocks will meet the demand timely.
Works directly with customers or through 3rd party teams to ensure that products have been set up properly and that purchase orders are in their proper place in an agreed upon timeframe
Works directly with customers or through 3rd party teams to ensure that purchase order confirmations are keyed accurately and confirmed back to the customer in a timely manner.
Conducts price comparisons and communicates information as required
Works store openings and special sales events as required
Prepares various reports and maintains records as required
Provide timely communication to the customer on order confirmations, pricing, lead times, deliveries, and backorders.
Performs other duties as required
In Office Work Setting Monday through Friday - Flower Mound TX Qualifications Minimum of an associate's degree preferred
Minimum of one year of customer service experience
MSR experience preferred
Packaging experience preferred
Working knowledge of Microsoft Office, including Excel, Word, Outlook and other software for business applications The Company is an Equal Opportunity Employer The Company is an Equal Opportunity Employer.