Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
FG
Flash Garage Door Service
Customer Service Representative
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Texas data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Company Name:
Flash Garage Door Service Position:
Customer Service & Sales Representative Pay Range:
$600/WK Plus Commissions!Compensation Breakdown:
Hourly Rate:
$15Weekly :
$600/week + commissionsAnnual Base :
$31,200/year + commissionsCommission Structure:
- $2 for booking warranty call
- $5 for a cash call
- $10 for an emergency call
Location:
Forney, TX Schedule:
Full-Time Monday to Friday, 8Hour Shift Day Shift Weekend Availability On-Call Benefits:
Health, dental & vision Insurance Life Insurance Paid Time Off Retirement savings Company Cell (On Call)Professional Mentoring Company Swag Company Events & Outings Requirements:
2+ years of customer service experience; phone sales, inside sales, appointment setting, or lead conversion experience is a plus Strong verbal and written communication skills Type 60-70 words per minutes with great accuracy Ability to multitask in a fast-paced environment Basic computer skills; Service Titan CRM experience is a plus Comfortable working with warm leads, identifying customer needs, and asking for the booking Strong problem-solving and conflict-resolution skills Reliable attendance and punctuality Ability to work flexible schedules, including evenings or weekends if neededPosition Summary:
Join Flash Garage Door Service as a Customer Service & Sales Representative and earn $600/week + commissions while becoming the trusted first voice homeowners hear when they need help. You'll work with warm leads and inbound customers , identify their needs, turn conversations into booked service calls, and help keep one of America's highest-volume garage door service companies moving. The ideal candidate is driven, organized, confident on the phone, and motivated by results . You know how to build trust quickly, solve problems, and confidently ask for the booking while delivering an exceptional customer experience. If you enjoy helping people, hitting goals, and being part of a high-performing team, you'll find a career—not just a job—at Flash.Core Responsibilities:
Become the trusted first point of contact for homeowners needing fast, professional garage door service. Engage with warm leads and inbound customer inquiries, identify their service needs, and confidently guide them toward booking the right service. Convert warm leads into scheduled appointments by clearly communicating service options, building trust, and creating urgency when appropriate. Coordinate technicians and appointments to keep daily operations running efficiently and on schedule. Resolve customer concerns with confidence, urgency, and professionalism while creating an outstanding customer experience. Accurately document customer interactions, service details, and scheduling updates within the CRM. Work closely with dispatch, technicians, and leadership to help protect the Flash brand and deliver exceptional service on every call.Job Type:
Full-time Pay:
From $600.00 per weekBenefits:
Dental insurance Health insurance Paid time off Professional development assistance Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Professional Development
- Other Retirement and Savings
- Health Insurance