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Glass Doctor

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Customer Service Representative Glass Doctor - 3.2 Forney, TX Job Details Full-time $18 - $25 an hour 12 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Customer records maintenance Managing customer accounts Serving clients Account maintenance Phone communication Service scheduling Customer engagement Communication skills Entry level Client interaction via phone calls Customer data entry Full Job Description
WE'RE HIRING
Customer Service Representative Glass Doctor of North Texas is looking for a friendly, dependable, and energetic Customer Service Representative to join our team! If you're great with people, communicate well, stay organized in a fast-paced environment, and enjoy helping customers, we want to meet you.
What You'll Do:
Answer incoming customer calls and provide excellent service Schedule appointments and coordinate customer needs Communicate with customers, technicians, and team members Maintain accurate customer information and job details Help create a smooth, positive customer experience from the first phone call forward
What We're Looking For:
Strong communication and customer service skills Positive, professional attitude Dependable and organized Comfortable multitasking and working in a fast-paced environment Willingness to learn and grow
Our HIGHER Values:
H ere to Serve
  • I ntegrity in All Dealings
  • G rowth Mindset
  • H ard Work, Hard Play
  • E lite Performance
  • R espect
Benefits Include:
Medical, Dental & Vision Insurance Company-Paid Short-Term & Long-Term Disability Company-Paid Life Insurance 2 Weeks PTO — with additional PTO earned on anniversary dates 8 Paid Holidays Pay is $18-$25/hr. depending on experience
Schedule:
Monday-Friday, Rotating Saturdays (once a month, from home) Full-Time Come grow with a company that works hard, has fun, and believes in taking great care of our customers AND our team.