Customer Support Associate-DFW Airport Puente Enterprises, Inc. Dallas-Fort Worth, TX Job Details Part-time | Full-time From $17 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Teamwork Phone communication Merchandising Cash register Performing background checks Mobile devices Full Job Description Ready to be part of a retail revolution at one of the world's busiest airports? Join us and help redefine the shopping experience!

Location:

Fort Worth Magazine Travel Store at

DFW Airport Starting Pay:

$17/hr |

Schedule:

AM, PM, and Mid shifts, including holidays

About Us:

Puente Enterprises, Inc. (PEI) operates innovative retail concepts at DFW Airport, including one of the first cashier-free shopping experiences in the U.S. Our mission is to make travel easier and more enjoyable by combining exceptional customer service with cutting-edge technology.

Why You'll Love This Role:

• Innovation meets customer care.
• Be part of a tech-forward retail experience that's changing how people shop.
• Work in a fast-paced, high-energy environment serving travelers from around the world.
• Enjoy hands-on training and growth opportunities in a unique setting.

What You'll Do:

• Welcome and assist customers, ensuring they feel confident using our cashier-free system.
• Keep shelves stocked and displays organized to maintain a premium shopping experience.
• Handle inventory tasks, including cycle counts and compliance checks.
• Assist with product deliveries and restocking (must be able to lift up to 40 lbs).
• Maintain a clean, safe, and inviting store environment.

What We're Looking For:

• Friendly, customer-focused individuals who thrive in a fast-paced setting.
• Comfortable with technology, mobile devices, and multitasking.
• Flexible availability, including weekends and holidays.
• Must pass TSA background check and have reliable transportation.
• This position requires the use of a personal cell phone for work-related communication, including texting and sending photos for product verification, merchandising, and operational updates.

Our Culture & Commitment:

PEI is committed to sustainable practices and active community engagement. When you join our team, you become part of a company that values every team member, fosters respect, and encourages collaboration to make a positive impact—both in the workplace and beyond. PEI is an equal opportunity employer and values diversity, equity, and inclusion in our team.

Growth & Career Development:

From cross-training to leadership opportunities, we help you grow your career and achieve long-term success.

Benefits & Perks:

• Competitive starting pay ($17/hr).
• Training provided—no prior experience required!
• Employee discounts and recognition programs that celebrate your successes!
• Major Medical Insurance Plan offered (full-time eligibility)
• Medical Telehealth Plan 7/24/365
• Dental, Vision & Life Insurance Plan
• Paid Time Off Program & Employee Paid Parking
• Supplemental Insurance Plan options
• Safe Harbor Enhanced 401(k) Plan, an incredible opportunity to grow your savings with a company match!
• Be part of a groundbreaking retail concept at one of the busiest airports in the world.

Safety & Compliance :

We keep safety a top priority so you can focus on delivering great service. Our team follows all TSA, health department, and airport compliance guidelines.

Scheduling Transparency:

Shifts vary by flight schedules; flexibility during peak travel seasons ensures smooth operations and a balanced work experience.

Job Types:

Full-time, Part-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Application Question(s): Are you able to pass a thorough criminal background check? Do you have availability to work morning, mid, and closing shifts to include weekends? Ability to

Commute:

Dallas-Fort Worth, TX 75261 (Preferred)

Work Location:

In person