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Parts Unknown Retail Store

Cashier /Customer Service

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Company Overview Parts Unknown is an upscale clothing, footwear and accessories boutique for men and women located in the heart of Fredericksburg, Texas. We are seeking an experienced Cashier to join our team to provide exceptional customer service and create long-term quality relationships with our customers. Benefits Attractive Compensation Package 401k 40% Employee Discount on all of our 100+
Brands:
Here are a few. Men & Women Apparel Brands Pendleton True Grit Game Guard Ivy Jane Billy T Johnny Was Liverpool Aventura Reyn Spooner Tommy Bahama Kuhl Scully (50% Discount)
Men's & Women Footwear Brands Olukai Ariat Reef Born Old Gringo Hey Dude Hoka Birkenstock Pikolino Sofft Ugg Men & Women Accessories Brands Brighton Kendra Scott Maui Jim Smart Wool Suncloud Tilley Hats Henchel Hats Paige Wallace Blenders Sockwell Dorfman Hat Duties Processing Transactions:
Responsible for handling cash, credit, debit and check payments accurately, using POS system, applying discounts or promotions, and making changes when necessary. Following company cash handling procedures to prevent discrepancies and company return policies.
Product Handling:
Scanning items, bagging purchases and ensuring correct pricing.
Maintaining Checkout Area:
Keeping the register & surrounding area clean, organized and free of clutter.
Customer service:
Ability to interact clearly and courteously providing good customer service. Skills Basic Math & Numeracy Familiarity with POS system Basic computer skills Problem solving: Handling customer complaints, returns and pricing discrepancies calmly and efficiently. Attention to detail Compensation $ 12.00- $16.00 per hour Commission No Hours Per Week 20-29 Paid Training Yes Pay Frequency Bi-Weekly Shift Announcement Bi-Weekly Employees working per shift. 5 or fewer
Work Remotely No Job Type:
Part-time Pay:
$16.00 per hour
Benefits:
401(k) Employee discount
Work Location:
In person