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Customer Service Rep. at Grand Saline
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
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Position range in East Texas $32k - $43k Per Year Customer Service Rep. at Grand Saline
Austin Bank Texas NA
Occupation:
New Accounts Clerks
Location:
Grand Saline, TX - 75140
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
08/26/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
08/29/2026
Expires:
08/26/2027
Job #: 17060873
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
High School Diploma or Equivalent Experience
48 Month(s) Schedule
Full Time Job Type
Regular Duration
Permanent Employment Shift
Day Shift Help for . Under general supervision, responsible for providing existing and potential customers with efficient and accurate services. Must effectively handle both telephone contact and personal contact in a manner that promotes good customer relations.
Includes the following:
Other duties may be assigned. Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions. Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank. Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals. Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc. Takes advantage of appropriate communication channels regarding bank related business matters. Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval. Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally. Greets customers and provides superior customer service.
Benefits
- Dental Insurance