An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
L0346 Grapevine Honda Grapevine Honda - Service Writer Looking to start a high-income career without automotive experience? We're hiring people-first, customer-focused professionals to join our Service Team. If you come from hospitality, retail, restaurants, or customer service , we'll teach you the automotive side. Compensation $60,000 - 100,000/year, based on performance What You'll Do Greet customers and create a welcoming, high-quality service experience Listen to customer needs and communicate service recommendations Coordinate with technicians to ensure timely and accurate repairs Provide updates and build trust throughout the service process Deliver an experience that keeps customers coming back What You'll Bring Strong background in customer service, hospitality, or retail Excellent communication and relationship-building skills Positive attitude with a desire to learn and grow Ability to thrive in a fast-paced, team environment No automotive experience required - we provide training Why Join Our Team? Paid training and career development Competitive compensation + performance-based earnings Growth opportunities within a high-volume dealership Supportive, team-driven environment Total Rewards We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com About Us At Lithia & Driveway (
NYSE:
LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People , and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.
