Call Center Customer Verification Family Auto Haltom City, TX Job Details Full-time From $2,600 a month 11 hours ago Benefits Paid training Paid time off On-the-job training Parental leave Flexible schedule Referral program Qualifications Computer operation Spanish Interpersonal skills English Attention to detail Full Job Description

CALL CENTER - CUSTOMER VERIFICATION SPECIALIST

Employment Type:

Full-Time Compensation:

$1,300 biweekly

Schedule:

Rotating schedule

Language:

Bilingual English/Spanish preferred Position Overview Family Auto is looking for a responsible, organized, and detail-oriented Customer Verification Specialist to join our Call Center team. This position is primarily responsible for contacting customers and verifying information provided during the application process. The ideal candidate should have strong communication skills, attention to detail, and the ability to handle confidential customer information professionally. Key Responsibilities Contact customers by phone to verify information provided in their application. Verify personal, employment, and income information. Conduct employment and reference verification when required. Review customer information and supporting documentation. Identify inconsistencies or information that requires additional follow-up. Accurately enter and update information in internal systems. Follow up on pending verification processes. Maintain a professional and respectful approach during every customer interaction. Protect the confidentiality of customer information. Follow established verification procedures and company standards. Qualifications Previous experience in Call Center, Customer Service, Verification, Finance, Automotive, or a related field is preferred. Strong verbal and written communication skills. Comfortable making a high volume of outbound calls. Strong attention to detail and ability to identify inconsistencies. Basic computer and data-entry skills. Ability to manage multiple cases and follow up on pending information. Ability to work in a fast-paced environment. Availability to work a rotating schedule. Bilingual English/Spanish is preferred. Ideal Candidate We are looking for someone who is: Responsible and dependable Organized and detail-oriented Professional and respectful Proactive A strong communicator Customer-service oriented Comfortable working under pressure Able to handle confidential information responsibly

Compensation and Schedule Pay:

$1,300 biweekly

Schedule:

Full-Time, rotating schedule Previous experience in automotive finance, customer verification, or call center operations is a plus. We are also open to candidates with strong customer service and communication experience who are willing to learn our verification process.

Pay:

From $2,600.00 per month

Benefits:

Flexible schedule On-the-job training Paid time off Parental leave Referral program

Work Location:

In person