Driver and Customer Service Representative Faithful Companion Inc - Lacy-Lakeview Lacy-Lakeview, TX Job Details Full-time $20 an hour 4 days ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Flexible spending account 401(k) 4% Match Vision insurance 401(k) matching Opportunities for advancement Life insurance Pet insurance Qualifications Professional ethics Driver's License GPS devices

Full Job Description Description:

Faithful Companion Pet Cremation Services is searching for a full-time Driver and Customer Service Representative at our Waco, TX location at a starting wage of $20.00 per hour. Join our esteemed family-owned company, where we deliver exceptional, compassionate care for pets and their families. As a Driver and Customer Service Representative, you will play a vital role in our mission, which includes performing animal cremations, transporting deceased pets with our company vehicle, and returning cremated remains with the utmost care. This entry-level position offers comprehensive, hands-on training in cremation operations, requiring no prior degree or certifications. We are dedicated to providing outstanding customer service, recognizing that pets are cherished family members. We seek empathetic, team-oriented individuals with a strong customer service background. If you find fulfillment in assisting others, this role offers a profound opportunity to positively impact the families we serve. Our service model is guided by Dignity, Respect, Integrity, and Quality. We are committed to fostering an employee-centric culture that values open communication, a healthy work-life balance, rewarding work, and a family-like atmosphere. As a leading pet cremation provider nationwide, we offer numerous opportunities for career advancement within our organization. The Driver/CSR position includes a full benefits package, available after 30 days of employment, which includes: Sick Time Vacation Bereavement 401K with up to 4% match on contributions Medical including the option to add an FSA/HSA for medical and dependent care Dental Vision Company paid life insurance Voluntary pet insurance Short-term and long-term disability insurance

POSITION RESPONSIBILITIES

Driving company vehicles in a safe and courteous manner. Transportation of pets to and from family homes or veterinary clinics. Maintaining a professional appearance (uniforms provided). Accurately completing all required paperwork and electronic forms. Operating cremation equipment (training provided.) Obtaining paw prints and other memorial items as requested. Using various tools and equipment to customize and package cremains for delivery. Keeping clean workspaces and vehicles. Providing high-level customer service both in person and over the phone. Handle and transport pets with the utmost respect and dignity at all times.

Requirements:

Comfortable speaking to people with compassion and professionalism. Possess a valid Driver's License and successfully pass a motor vehicle record check. Successfully pass a background check Ability to lift at least 75lbs unaided. A cell phone with the ability to call, text, and use a GPS application. Successfully pass a 4-panel drug test and background check. Detail-oriented mindset with a commitment to delivering error-free services. To adhere to our strong code of ethics. Flexibility with scheduling is required. Shifts may vary.