Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Aveanna Healthcare

Therapy Client Services Coordinator

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Texas data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

Explore Career

Job Description

Therapy Client Services Coordinator (CSC) Aveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. Our mission is to revolutionize the way homecare is delivered, one patient at a time. Our therapy team consists of therapists, therapy assistants, and operational and clinical support staff. Aveanna Healthcare is looking for a Therapy Client Service Coordinator. This is an entry level position built on teamwork between office and field personnel with the objective of providing excellent customer service while focusing on best business practices to ensure the office not only meets, but surpasses financial goals that are set forth. Must be able to work within a high energy, high paced, office environment while maintaining professionalism at all times.

Location:
Laredo, TX Schedule :

In Office Role, Monday

Friday Compensation :

$18-20 per hour What our Operational Leaders find, working at

Aveanna:

Compassion and Purpose

  • Help our families and therapists reach their full potential Community and Connection
  • Build long lasting relationships within your community Appreciation and Teamwork
  • We recognize and reward both individual and team success Growth and Inclusion
  • Career and Skillset Advancement Opportunities Excitement and Happiness
  • A place to call
HOME Position Responsibilities:

Inputting of Physical Therapy, Occupational Therapy, and Speech Therapy referrals into computer software within 24 hours of referral being made. Management of Physical Therapy, Occupational Therapy, and Speech Therapy waiting list with accurate contact information, patient address, along with expected wait and visit time. Communicating with internal office staff status of potential referrals on the waiting list. Communicating with potential referrals on the respective waiting lists. Coordinating services with potential referrals when evaluations and treatments can be started. Communicating and coordinating with field therapist when new referrals are available within their treating area. Communicates with therapy leadership to help coordinate services as needed. Coordinating schedules between clients and field staff for optimum productivity.

Full Time Benefits include:

Medical, Dental and Vision Insurance Short and Long Term Disability Company paid Life Insurance FSA and HSA plans 401K with employer match Generous paid vacation plans

Advancement Opportunities Qualifications:

College degree preferred. Demonstrate leadership capabilities with ability to manage and place multi disciplined health care staff. Public relations ability, interpersonal skill, professional telephone manner. Organized, flexible, attention to detail. Knowledge of health care preferred. Business decorum and appearance. Supportive of team concept. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Notice for Job Applicants Residing in California Notice for Job Applicants Residing in Florida

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance