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Comanche Trail Veterinary Center

Customer Service Specialist

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Job Description

Comanche Trail Veterinary Center is a privately owned small animal hospital located in Liberty Hill, TX. We are a full-service practice offering preventive care, diagnostic workups, and treatments, including in-house blood work, x-rays, ultra sound, surgery, and dentistry. If you are service oriented, friendly, outgoing, and love animals, Comanche Trail Veterinary Center may be a good fit for you. The Customer Service Specialist is responsible for the client's overall impression of our hospital, so we are looking for someone who is focused on client satisfaction rather than client service. Duties and Responsibilities Responsibilities include but are not limited to: recognizing and meeting clients' needs; greeting clients and patients in a friendly and timely manner; assisting clients in person and over the phone; scheduling appointments and surgical procedures; invoicing and checking out clients; reconciling invoices and payments at the end of the day; organizing and maintaining patient records; obtaining appropriate paperwork from clients; preparing patient charts for doctors and medical personnel; providing information for over-the-counter and nutritional products; and maintaining compassion, sympathy, and professionalism during high-stress situations. Benefits Benefits include no weekend shifts, a flexible paid time off and unpaid time off program, an annual uniform allowance, employee discounts on products and services, a monthly health care stipend, and supplemental insurance with a defined employer contribution. Supplemental insurance options include life, short term disability, dental, vision, accident, hospital confinement, critical care and cancer policies.
Job Types:
Part-time, Full-time Expected hours: 20.0 - 40.0 per week
Benefits:
On-the-job training Paid time off
Experience:
Customer service: 2 years (Required)
Location:
Liberty Hill, TX 78642 (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Other Retirement and Savings
  • Bonuses/Stipends
  • Dental Insurance