$19.00

Per Hour

Position range in Smith County $13.00 - $16.87 Per hour Full-Time Member Service Representative, Lindale TX

ALTRA

FEDERAL CREDIT UNION

Occupation:

Tellers

Location:

Lindale, TX - 75771

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift

Posted:

09/24/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Work onsite all of the time

Updated:

09/27/2026

Expires:

10/04/2026

Job #: 17073003

Job Requirements and Properties

Help for Job Requirements and Properties. We Hire Vets

Employers whose workforce is composed of at least 10 percent military veterans are eligible to receive a "We Hire Vets" employer recognition decal to proudly display on their storefront, an decal. We Hire Ability

The We Hire Ability program recognizes Texas employers for their commitment to hiring people with disabilities, and for their efforts to create an inclusive workforce. Work Onsite

Full Time Education

High School Diploma or Equivalent Experience

1 Month(s) Age

18 and up Language

English, Very Well Schedule

Full Time Job Type

Regular Duration

Permanent Employment Hours

40 Hours Per Week Public Transit

Available Benefits Help for . Join a team with a legacy of service and a future of growth! For 95 years, Altra Federal Credit Union has been committed to helping our members achieve financial success through exceptional service, trusted relationships, and community involvement. As we continue to grow, we're looking for a friendly, motivated Full-Time Member Service Representative to join our Lindale office in Lindale TX. If you're passionate about helping people, enjoy building relationships, and want to be part of an organization that values its employees and members alike, we'd love to hear from you. In this role, you will be the first point of contact for our members, delivering outstanding service while handling routine financial transactions accurately and efficiently. Your positive attitude and commitment to member satisfaction will help strengthen our credit unions reputation for excellence. Key Responsibilities Greet members warmly and assist with their daily banking needs, including deposits, withdrawals, transfers, loan payments, and account inquiries. Process transactions accurately and in compliance with credit union policies and regulatory requirements. Promote credit union products and services to meet member needs and support business growth. Promote in-branch technology and assist members as needed. Maintain member confidentiality and adhere to security procedures. Resolve member questions or concerns promptly, escalating when necessary. Balance cash drawers and prepare daily reports. Support other branch functions as needed. Qualifications High school diploma (or equivalent) and a commitment to ongoing learning. Background in customer service - previous financial experience a plus! Previous cash handling or teller experience preferred but not required. Skills & Abilities Strong communication skills, with the ability to connect with members genuinely. Detail-oriented, professional, and tech-savvy - ready to help members with their digital services. Proficient with computers and basic software applications. Ability to maintain confidentiality and handle sensitive information. Commitment to providing exceptional member service. Ability to communicate fluently in Spanish and English, verbally and written, would be a plus. Availability This position is full-time, 40- hours a week, Monday through Friday. No Weekends! Hours will be between the operating hours of 8:30 a.m. to 5:30 p.m. (opening and closing shifts) Will require some flexibility within these hours, as needed. Pay and Benefits Starting hourly pay of $19.00 per hour ($17.00 base pay plus $2 MSR premium pay) When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% Employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, youll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, youll not only gain the opportunity to build meaningful relationships with members and coworkers, but youll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company eight years in a row; 91% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.