Customer Service Representative

Customer Service Representative Southern Style Spices - 3.9 Manor, TX Job Details Part-time $17 - $19 an hour 7 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Professional development assistance Referral program Qualifications Computer operation Teamwork Customer inquiry handling Order entry Technical Proficiency Time management Full Job Description Summary/Objective The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. This is currently a part-time position with the possibility to move into full time employment. Essential Functions Provides timely and accurate information to incoming customer order status and product knowledge requests. Processes customer orders/changes/returns according to established department policies and procedures. Works closely with the credit department to resolve disputed credit items. Provides timely feedback to the company regarding service failures or customer concerns. Partners with the sales team to meet and exceed customer's service expectations. Contacting aging customers, in addition all Prospects and Customer Leads with Follow-up. Sample Fulfillment--Tracking Log--Follow-up. Sales Rep Support. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Customer/Client Focus. Problem Solving/Analysis. Time Management. Communication Proficiency. Teamwork Orientation. Technical Capacity. Required Education and Experience Customer service experience. Computer experience.

Pay:

$17.00 - $19.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Professional development assistance Referral program Vision insurance Ability to

Relocate:

Manor, TX 78653: Relocate before starting work (Required)

Work Location:

In person