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Robert Half

Invoicing Representative-Full Service (Tier II)

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Job Description

We are looking for an experienced, detail-oriented invoicing specialist to support a busy payroll services operation in Highland Hills, OH. This Long-term Contract position focuses on reviewing, validating, and issuing high-volume client invoices while maintaining strong accuracy and meeting established turnaround expectations. The ideal candidate brings sharp analytical ability, strong organization, and a consistent approach to resolving billing questions in a deadline-oriented office environment.
Responsibilities:
  • Verify invoice details against timecards, payroll records, and related documentation using internal electronic tools.
  • Examine billing materials for completeness, accuracy, and alignment with client-specific invoicing guidelines.
  • Deliver invoices to customers and end payers within required service timelines and submission deadlines.
  • Investigate billing variances, missing details, and disputed charges, then coordinate appropriate resolution steps.
  • Work closely with customer service staff, team leads, and cross-functional partners to address invoicing concerns efficiently.
  • Maintain organized records of invoice activity, corrections, and supporting documentation for audit readiness.
  • Manage daily, weekly, and month-end priorities to keep pace with production targets in a high-volume setting.
  • Track the quality of assigned work, escalate unresolved matters when necessary, and assist with additional projects as business needs evolve.