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C&W Services

Office Services Representative

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Office Services Representative C&W Services - 3.0 Midland, TX Job Details Full-time $18.70 - $22.00 an hour 21 hours ago Benefits Health savings account Disability insurance Dental insurance Flexible spending account Vision insurance Retirement plan Qualifications Office supply management Statistics Mail stamping Office equipment routine maintenance Correspondence management Mail metering Microsoft Outlook Phone communication Shipment tracking for distribution operations Providing information to customers Word embeddings Direct client contact Mail distribution Phone call screening Order shipping Data summary reports High school diploma or GED Schedule management Driver's License Internal employee customer service Driving Package delivery Mail management Office supply ordering Vendor communication Delivery record maintenance Telephone systems Mail processing Order tracking 1 year Full Job Description Job Title Office Services Representative Job Description Summary Accountable for providing exceptional and positive contact with employees, customers and vendors, directing them to the appropriate contact and effectively accomplishing clerical duties assigned Job Description Roles and responsibilities:
Pay:
$22hr.
Schedule:
Monday-Thursday (7am-5pm) Friday (7am-11am). Responsible for general office service and clerical duties. Compose and word processes routine correspondence and memoranda using MS word. Compose statistical reports including tables and text using excel. Assist the facilities team in scheduling, setting up and administering functions scheduled at the facility. Answer and route phone calls to appropriate employee, providing information where needed. Take phone or visitor messages and deliver to appropriate individual by phone, e-mail or page. Make page announcements when needed. Order, maintain and secure all office supplies. Conduct inventory of supply rooms weekly for needed supplies and update Supervisor of depleted items. Schedule copy machine repair and follow through to ensure completion. Maintain copy paper and supplies. Assist with the set up and maintenance of the office furniture for employees. Ensure proper operation of break room equipment. Ensure distribution, proper routing and tracking of interoffice and overnight mail. Deliver and track Uniforms. Handle all incoming and outgoing mail including proper postage and internal and external mail delivery. Scan in and deliver packages from companies such as FedEx, UPS, etc. Ensure that designated locations throughout the building have stock of certified slips, envelopes, shipping forms. Assist print shop and other office services personnel with special projects as needed. Update mailboxes and mail distribution lists as new employees are hired and employees leave the company/facility. Perform other related duties as required for business needs. Experience High school diploma or equivalency required. At least 1 year(s) experience in office/facility services required. Must be proficient in MS office suite, including MS outlook. Must be personable and a good communicator to work effectively across departments. Must have valid driver license with an insurable driving record. Must be able to multi-task, be flexible and work in team - environment. Must demonstrate a sense of urgency in order to meet timelines. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $18.70 - $22.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.
INCO:
"C&W Services"