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The Pizzeria

Cashier/Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Texas data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Who We Are:
At The Pizzeria, we believe pizza isn't just food—it's happiness in a box! We're a fast-casual spot known for delicious pizzas, welcoming vibes, and top-notch customer service. Our team is like family, and we're looking for an energetic, friendly, and reliable person to join us as a Customer Service Representative.
What You'll Do:
Welcome and greet guests with enthusiasm as soon as they enter the store. Take customer orders accurately in person, over the phone, and online. Help customers with menu recommendations and answer any questions they may have. Process payments using our POS system efficiently and accurately. Ensure every order is correct and meets our quality standards before handing it to the customer. Handle customer complaints or concerns with patience and a positive attitude, escalating when necessary. Maintain cleanliness of the dining area and service counter. Assist with packaging takeout and delivery orders neatly and accurately.
What We're Looking For:
Friendly, positive personality—someone who genuinely enjoys interacting with people. Strong communication skills. Ability to multitask and thrive in a fast-paced environment. Reliable team player who's punctual and responsible. Prior customer service or restaurant experience is a plus, but we're willing to train the right person! Basic familiarity with POS systems is preferred.
Why Join Us:
Competitive pay plus tips! Fun, friendly work environment. Employee discounts on delicious pizza and more. Opportunities for growth and advancement.
Schedule:
Flexible schedules (daytime, evenings, weekends) Part-time and full-time positions available. If you love pizza, people, and being part of a fun team, we'd love to meet you! Apply today to join The Pizzeria family!
Job Type:
Part-time Pay:
From $8.00 per hour
Benefits:
Employee discount Flexible schedule People with a criminal record are encouraged to apply
Work Location:
In person