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TC
Tall City Sales Collective
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Customer Service Representative Tall City Sales Collective Odessa, TX Job Details Full-time $4,000 - $5,500 a month 1 day ago Benefits Professional development assistance Qualifications Customer communication Customer relationship building Promoting products In-person customer service Post-sales issue resolution High school diploma or GED Customer engagement Solution selling approach Account opening Entry level Time management Full Job Description Tall City Sales Collective is seeking a Customer Service Representative to make a real difference with AT&T Fiber. Our customers are frustrated with slow speeds and hidden fees, and AT&T Fiber is the solution. In this Customer Service Representative role, you'll connect with customers in person, assess their connectivity needs, and guide them through account setup with care. As a Customer Service Representative, you begin a thorough development track that emphasizes customer service excellence, product mastery, and the sales skills required to thrive. The Customer Service Representative will then develop the confidence to represent AT&T Fiber to our customers in person with both authority and warmth. Responsibilities of the Customer Service Representative Represent AT&T Fiber in person by combining outstanding customer service with consultative sales that help customers choose the right internet solution. Analyze our customers' internet usage and device connectivity in person to recommend Fiber plans that fit each customer's lifestyle. Explain internet speeds, service options, and promotional offers in person while helping customers make informed purchasing decisions. Support customers throughout service enrollment, account setup, and sales with professionalism and efficiency. Resolve service questions while recommending enhanced Fiber solutions that improve customer value and increase sales opportunities. Work closely with fellow Customer Service Representatives to achieve customer satisfaction and exceed daily sales expectations. Qualifications of the Customer Service Representative A high school diploma or equivalent is preferred. Genuine passion for customer service or sales is a plus. Strong organizational and time management abilities. Ability to explain products and services clearly and confidently. Self-motivated with a positive attitude and willingness to learn customer service and sales.