We are seeking a dependable, organized Customer Service Representative (CSR) to act as the main liaison for key client accounts. You will oversee daily customer inquiries, logistics processes, and invoicing in a fast-paced supply and distribution environment.

KEY RESPONSIBILITIES

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Client Support:

Act as the primary contact for assigned clients, proactively managing inquiries and maintaining strong relationships. •

Logistics & Admin:

Oversee supply, storage, and distribution workflows. Process invoicing based on rate agreements and maintain organized account files. •

Warehouse Integration:

Frequently visit the warehouse floor to coordinate orders and verify operational alignment. •

Off-Hours Responsibilities:

Contact clients after hours when urgent operational issues arise. •

Safety & Quality:

Follow OSHA standards, wear required PPE, and maintain a clean, organized workstation.

QUALIFICATIONS

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Experience:

Logistics/administrative background or equivalent higher education. •

Tech Skills:

Proficient in MS Office & Outlook; quick to learn new inventory/CSR systems. •

Core Skills:

Strong English communication, basic math skills, and proven problem-solving ability. •

Schedule & Environment:

Exceptional punctuality, willingness to work flexible/overtime hours, and comfort working in varied warehouse weather conditions.