Customer Support Specialist & Office Coordinator Rex Pest Control San Angelo, TX Job Details Full-time $14 - $19 an hour 6 hours ago Benefits Paid training Paid holidays Qualifications Phone communication Spreadsheets Filing Administrative experience Digitization QuickBooks Typing Productivity software Quality data entry Customer data entry Full Job Description About Us Rex Pest Control has protected homes and businesses across West Texas since 1997. Under new ownership, we're modernizing and growing fast: moving from paper to a new software system, expanding our service area, and building a team that wants to grow with us. About the Role You'll be the first voice our customers hear and the person who keeps the office running. This is a fast-paced, hands-on role for someone organized, quick to learn new software, and comfortable handling several things at once. You'll work directly with the owners and our technicians every day. What You'll Do Answer incoming calls and emails professionally, and turn inquiries into booked service Explain our services and pricing, and sell new pest control plans Schedule and adjust technician routes and appointments Resolve billing questions and customer issues from start to finish Enter and manage invoices, payments, and accounts receivable in QuickBooks Enter customer and service records in our field service software (PestPac), and help with our move from paper to digital Handle general office tasks: mailings, filing, and organizing records What You'll Need 1+ years of office, customer service, or administrative experience Strong computer skills: typing, email, spreadsheets, and learning new software quickly (this is a must) Accuracy and attention to detail with data entry A confident, friendly phone presence Ability to work independently, manage your time, and follow processes once trained Reliable transportation and dependable attendance Nice to Have QuickBooks experience Sales, scheduling, or dispatch experience CRM experience (PestPac, ServiceTitan, GorillaDesk, Salesforce, or similar) Pest control, home services, or property management background What We Offer Competitive pay, paid holidays, bonuses, etc. Paid training A chance to get in early with a growing company and grow your role along with it

Pay:

$14.00 - $19.00 per hour Expected hours: 40.0 per week Application Question(s): A customer calls upset about a charge they don't recognize. What would you do? Describe a time you sold something or convinced a customer to buy or upgrade. Are you willing to complete a 30-minute computer and phone skills test during the interview?

Work Location:

In person