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Bruckner Truck Sales
Service Writer
Career Insights for Automotive Customer Service Representative
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Based on Texas data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$50,123 / year median in Texas
+11% projected growth
Job Description
More Like This
Salary Confidential
Position range in Tom Green County $25k - $39k Per Year Service Writer
Bruckner Truck Sales
Occupation:
Customer Service RepresentativesLocation:
San Angelo, TX - 76904Job Type:
Regular, Full Time (30 Hours or More), Permanent EmploymentPosted:
08/21/2026 Positions available: 1Source:
WorkInTexasWeb Site:
WorkInTexas Onsite /Remote:
Work onsite all of the timeUpdated:
08/24/2026Expires:
09/30/2026 Job #: 17058799 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Experience 1 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Help for .WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. Bruckners is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers - the backbone of everyday life as we know it. 40+ locations across 11 states Over 1,600 team members We work on all makes & models!OUR CORE VALUES
We act with Honesty and Integrity. We value our people and communities. We are customer focused. We do what it takes.WHAT WE OFFER
Competitive Compensation Plans Paid Time Off and Holidays Excellent health, dental and vision plans Investments in Training & Development Generous 401(k) and Profit-Sharing Plan Tuition Assistance Program Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckners organization) Disability and Life Insurance Internal Promotion Opportunities Flexible Spending Account Health Club Reimbursement Family and Team Oriented Environment Employee Referral Bonus Engaging and Challenging Assignments Drug free workplaceSUMMARY OF DUTIES
Greet customers and initiate the write up process. Determine the customers needs and convey this information onto the repair order. Responsible for providing supporting documents to determine warranty coverage and open campaigns. Document requests by the customer such as determining method of payment, arrangements to pick up or deliver the vehicle, authorizations, purchase order numbers and any other job functions as required. Acquire customer approvals, provide estimates, book & close all service tickets considered as waiters. Assist with closing other repair orders as needed. Answer incoming service phone calls. Maintain product knowledge as the Liaison between the Service Department and the customer.SPECIAL REQUIREMENTS
Must have good communication skills and the ability to interact well with customers, vendors and co-workers in a positive and constructive manner. This is a safety-sensitive position for which impairment while on the job would present a substantial risk. As a condition of employment, the applicant must submit to pre-employment testing for marijuana. The position is exempt from the state law prohibiting preemployment testing for cannabis use.PHYSICAL REQUIREMENTS
Must be able to pass physical, including drug test. Must maintain a professional appearance. Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- 401(k) Plans
- Employee Stock Options (ESOs)