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Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Customer Service Representative at
TEKGENCE INC
Customer Service Representative at
TEKGENCE INC
in San Antonio, Texas Posted in about 13 hours ago.
Type:
full-time Role
- Customer Service Representative Location
- San Antonio , TX (Onsite role) Duration
- Long term Contract Interview
- Phone and Webex Job Description Handle inbound and outbound calls Understand member requests and provide appropriate solutions within established business guidelines.
Support title and collateral-related processes, including reviewing, routing, and releasing title paperwork. Accurately categorize and route incoming documents to the appropriate department or return them to the correct party. Provide clear and professional status updates and information to members.