Customer Service Representative Silva Family Automotive San Antonio, TX Job Details Full-time $14 - $16 an hour 22 hours ago Benefits Health insurance Paid time off Employee discount Professional development assistance Flexible schedule Life insurance Qualifications Interpersonal skills Administrative experience Organizational skills Multi-line phone systems Office management Full Job Description Overview Join our dynamic team as a Customer Service Representative and become the friendly, helpful voice that guides our clients through their experience with us. In this role, you will be the first point of contact for customers, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Open to hour changes to help with other responsibilities like school pick ups, ect. Responsibilities Manage incoming calls using multi-line phone systems, providing prompt and courteous assistance to customers and clients. Handle data entry tasks accurately within spreadsheets and customer management software Assist with office management duties, including filing, organizing documents, and maintaining office supplies. Support front desk operations by greeting visitors, managing appointment calendars, and coordinating meetings. Communicate effectively with clients via phone and email, ensuring clear understanding of services and solutions offered. Perform clerical tasks such as proofreading correspondence, updating client records, and preparing reports using Microsoft Office tools. Maintain organizational efficiency by managing time effectively and prioritizing tasks in a fast-paced environment. Skills Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and productivity software. Excellent organizational skills with experience in office management, filing systems, and calendar management. Demonstrated customer service skills with the ability to handle inquiries professionally via phone and in person. Bilingual abilities are a plus to better serve diverse client needs. Exceptional phone etiquette combined with strong verbal communication skills for front desk interactions.

Pay:

$14.00 - $16.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Flexible schedule Health insurance Life insurance Paid time off Professional development assistance

Work Location:

In person