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KFC Careers

Customer Service Team Member

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Team Member (Customer Service)
Responsibilities:
Make and prepare guest orders with accuracy and efficiency Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness Contribute to the overall positive and collaborative family environment
Success Factors:
Takes absolute pride in everything you do Values customer service and positively impacts our guest's experience Brings an upbeat energy to the team Has a commitment to timeliness and a sense of urgency Practices high quality food and cleanliness standards
Additional Info:
You must be 16 years old to apply Keep in mind that this is just basic information. You'll find out more after you apply. Independently-owned franchised or licensed locations may have different requirements, and are solely responsible for setting the terms and conditions of employment for their restaurants. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation any time by contacting the location nearest you.